Tuesday, 1 October 2013

PowerVault MD3000 Password Reset Console Password

PowerVault MD3000 Password Reset Console Password

I need to reset the password on a Dell PowerVault MD3000. I have the
necessary password reset cable and am able to get to the point where I am
prompted for the "password from Dell Technical Support" (see
http://serverfault.com/ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-md3000_User%27s%20Guide_en-us.pdf).
Unfortunately, since I got the device from ebay, Dell Technical Support
wants proof of transfer of ownership before they'll provide any support. I
can't provide such, as I don't know the original owner's contact details.
Does anyone know if this password is specific to the unit, or if it is a
generic password, and if so, how I can obtain it?

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